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Russian Railways Customer Service Phone Number, Email ID, Head Office Address

Russian Railways is a public transport company operating in Russia. It is owned and controlled by the government of Russia under the Russian Ministry of Transport division. Russian Railways was founded in the year 2004 and is headquartered in Red Gates Square, Moscow, Russia. The predecessor of the company was Russian Ministry of the Means of Communication which acted from 1992-2004 and was then later formed into the Russian Ministry of Transport. The company is fully state-owned and has not been privatized for even a single share of the company. Russian Railways currently operates passenger trains, freight trains, and special freight trains and also manages the whole infrastructure related to the transport with its dedicated workshops and research centres. It is the largest transport company in the country and also became one of the top three largest transport companies in the world in the year 2012.

Russian Railways currently employs more than 942,800 people across all their divisions like engineers, track man, conductors, freight managers, station masters, ticket checkers, and much more. The company had a revenue of $23.5 billion and earned a sum of $650 million from that revenue in the fiscal year of 2016. Russian Railways trains currently operate at 3 kV DC and 25 kV AC for its electrified tracks. Trains run on three type of track gauges that are 1520 mm, 1067 mm, and 1435 mm. More than 86,000 Km of track had been laid by the country and serves as a backbone for Russia.

Here in this article, we are providing answers to some important questions like what are the office contact details of Russian Railways, what is the office address of Russian Railways, what is the phone number of Russian Railways, what is the fax number of Russian Railways, what is the official website of Russian Railways, what are the official social accounts of Russian Railways, and much more. Some important links like tenders, careers, and more are also provided at the end of this article.

Russian Railways Customer Service Contact Details

Russian Railways Customer Service Phone Number: +7 (499) 605-20-00

Russian Railways Customer Service Email Id: ticket@rzd.ru 

These are the official customer service contact details of the company. The email id provided can only be used for e-ticketing issues.

Russian Railways Office Contact Details

Russian Railways Office Address: 107174, Moscow, New Basmannaya Str., 2, Russia

Russian Railways Office Phone Number: 8 (800) 775-00-00 (passenger), 8 (800) 755-00-00 (freight)

Russian Railways Office Fax Number: +7 (499) 262-90-95

Russian Railways Office Email Id: cargo.support@rzd.ru

These are the official office contact details of the company. You can use them to have answers to your queries and inquiries from a dedicated company official.

Official Website: www.rzd.ru

This is the link to their official website. You can use it to know more about the company and the operations they carry out in the country.

Social Profiles

Facebook Fan Page: facebook.com/rzd.official

Twitter Handle: twitter.com/rzd_official

Instagram Handle: instagram.com/rzd_official/

YouTube Channel: n/a

LinkedIn Profile: n/a

These are the official social profiles of the company. You can use them to follow the company on your preferred social media platform.

Important Links

Careers: social.rzd.ru/
If you want to work with the company, click on the link above and search for vacancies in various departments.

Tenders: tender.rzd.ru/
To check out the latest tenders opened by the company, follow the link mentioned above.

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