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Lexus Customer Service Number, Email ID, Head Office Address

Lexus is a Japanese multinational automaker brand, division of Lexus Motor Corporation. The company was established in 1989 by the efforts of Japanese Eiji Toyoda. Lexus comes in Japanese 10 largest companies. They operate its services in more than 70 countries around the world including its native country Japan. The company manufactures and delivers various types of cars including Sedan, Coupe, Convertible, Hatchback, Crossover, Hybrid, Performance, MUV and SUV. The company is headquartered in Nagoya, Japan. Lexus is counted as the world’s best luxury and SUV maker.

In Japan, you can find Lexus products in their showrooms. The customer can see all Lexus models launched in Japan through its online portal. Lexus has over 1,60,000 dealers and distributors in all around the world including Japan. They also provide financial service in Japan. In Japan, the most popular cars are Lexus LS, Lexus GS, Lexus ES, Lexus IS, NX, RX, LX, Lexus GS F etc. The company also offers accessories and other relevant products. Interested customer can visit their website for detailed information about vehicles and products.

The customer can reach the below contacts for queries on Lexus car models, dealer locations, service centers, accessories, used cars, offers, prices, warranty, roadside assistance or other questions. We have shared all mandatory contact details of Lexus in Japan. You can contact via mailing address, website, email ids, customer care contact numbers and social media profiles.


Lexus Customer Service Contact Details

Lexus Japan Customer Support Contact Number: +81-52-931-3322

Lexus Customer Service Email ID: N/A

Above are phone numbers of Lexus customer support team in Japan. You can reach these numbers for inquiries on new Lexus models, rates, service centers, dealers or other queries.

Lexus Japan Head Office Contact Details

Lexus Head Office Address: Toyota-Cho, Lexus City, Aichi Prefecture 471-8571, Japan

Lexus Head Office Contact Number: +81-52-931-3322

Lexus Head Office Email ID: N/A

Lexus Head Office Fax Number: N/A

Lexus’s head office contact details are mentioned above. If you are not satisfied with customer care team of Lexus then you can contact with head office officials through above detail.

Official Website: www.toyota.jp

Above link redirects you to the official website of Lexus. You can visit the website for more information.

Social Profiles

Facebook Fan Page: facebook.com/LexusJP/

Twitter Handle: twitter.com/lexus_jpn

Instagram Handle: instagram.com/lexususa

Pinterest: pinterest.com/lexususa

Google+: plus.google.com/+Lexus/

YouTube Channel: youtube.com/user/lexusjpchannel

You can easily subscribe Lexus on social networking websites through these links and get information related to the offers and services provided by them.

Important Links

Faq: lexus2.custhelp.com
The Frequently Asked Questions (FAQ) section is a part of the website where company address common concerns, questions or objections that customers have. Follow this link for the quick answer.

Dealers: lexus.jp/international/dealership/dealer_search_kanto.html
Customers can find their nearest dealer by using above link.

{ 8 comments… add one }
  • Saad AlShammari October 1, 2018, 11:54 am

    I have Lexus LS350 2018, I have observations on the car which I shared with local dealer service center and didn’t get a convincing explanation. I’m really disappointed from the observations noted and the treatment received from a Lexus representative. I hope I get a reply from you part.

  • ARMEN October 8, 2018, 8:48 am

    Dear Sir or Madam, in 2017 December I have brought from Russia, Kashirski salon Lexus GX 460, new car , and take it to Armenia, because I live in Armenia and use can also here in Armenia.
    a few time I have show the car here in Armenia diler Lexus because it was noise from front and back part but thay cannot understand from where is that noise,
    we have done with tham also small test near there office, but I have also video where I have done record of the noise during bad ways in Armenia, I am sure the car has a problem but here in Armenia diller cannot understand the problem,
    I hope for your help, thank you in advanec

  • Wesley Kakobela November 20, 2018, 7:49 am

    I have imported a car from Japan[ Lexus IS 250], How do I change Navigation system for IS 250– 2006 model; from Japanese to English.

  • Konye December 29, 2018, 4:51 am

    Thanks to Lexus for manufacturing us a choice cars. Please i want to know where the engine number of a Lexus Es350 2010 is located in the body/engine. How many digit is it contained and what’s is the difference between that and the chasis number because i can’t fine the engine number but the chasis number. I’m seriously being embraced by our police about it. Thanks in anticipation for your quick response.

  • abdulla January 28, 2019, 5:14 am

    i have LEXUS ES 350 , after each drive when i open the door i get electrical short ( static electricity ) when i took it to services in Dubai they said problem with you , i have 4 other cars with no problem
    service is poor , technician not well trained , no response to our problem
    plssssssssssssssssssssss helllllllllllllllllllllllllllp

  • Fuad Saud Yakoob Ghori February 19, 2019, 10:50 am

    Dear Sir / Madam,
    We are a business family here in Oman for the past 30 years and proud owners of Toyota cars and Lexus cars.
    I write this mail with great disappointment , I had an steering column issue when i last got back my LX 570 from service, which I shared with local dealer service center service manager and didn’t get a convincing explanation infact the reply was oh! its a 9 year old model by which I was shocked cause i know Lexus to be a premium built quality car and if not, I should not be buying the new 2019 Lx570 which I would have love to own. If this is the reply i get from Lexus dealer I am very dissapointed . I hope I get a reply from you part.

  • JANARDHANAN J S February 21, 2019, 7:13 am

    My Company in India bought Lexus ES300h about 3 months back. So far the dealer has not delivered the floor mats in spite of advance payment of Indian Rupees 20,000/-. Whenever we send emails, they are not responding and even they are nopt saying when they could deliver the floor mats

  • Obaida June 9, 2019, 4:18 am

    I have a lexus GX460 2017, I discover the right button of the CD track not working properly , I took the vehicle to the service center, they fixed it, but next day I discover the light of the Tune scroll which is suppose to be luminous at night NOT working, I took the vehicle again for them, they told me that can not be fixed must be changed, and the person of the service center told me we will order a new Mark Levinson Audio System which is take a 2 to 3 weeks to come from Japan, and this it will be covered by Guarantee of Agent . After 2 monthes no one call me from the service center,and when I checked with them , nothing happened, and they TOLD ME EXACTLY THAT “they will take the car and remove the MLAS and send it to the PIONEER (Pioneer Corporation commonly referred to as Pioneer) of the UAE branch.I really I don’t want that.
    Give me the Advice plz.
    Dr.Obaida Jairoun

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