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Japan Airlines Customer Service Number, Email ID, Head Office Address, Website

Japan Airlines, formerly known as JAL is the flag airline of Japan. It is the second largest airline of Japan after All Nippon Airways. This article is for the customers of Japan Airlines who want to contact Japan Airlines’ customer support department for queries related to booking, cancellation, manage bookings, on-board support, group sales services, etc. Customers of Japan Airlines can contact the officials through the below mentioned contact details which include of their head office address, customer support helpline number, customer support email id, head office contact number, head office head office email id, social media profiles and official website link.

Japan Airlines was founded on 1 August 1951 and started its operations on 25 October 1951 at its headquarters in Shinagawa, Tokyo. Main hubs of Japan Airlines are situated at Tokyo International Airport and Narita International Airport. Secondary hubs of Japan Airlines are at Osaka International Airport and Kansai International Airport. It was owned by JAL Group, who is also managing Japan Transocean Air, Japan Air Commuter, J-Air, JAL Express and Ryukyu Air Commuter. Japan Airlines is providing its services in 35 countries to more than 220 destinations. Currently, Japan Airlines owes 279 aircraft. This company is also the sponsor of Japan National Football Team, Japan Football Association, Consadole Sapporo and Shimizu S-Pulse. All the information related to the services provided by them are available on their official portal also such as fares, reservation, check-in, cancellation, travel information, boarding, routes, baggage and onboard. Along with flight booking, customers can also book hotels and cars through their mobile app and official website. Before booking a ticket on JAL’s website must have a look at the offers page, in which you can earn cashback on booking tickets, hotels or cabs.

Japan Airlines

Japan Airlines Customer Service Contact Details

Department Contact Number
Reservation 0570-025-121, 03-6733-306
Flight Information 0120-747-222, 03-5796-9345
Support Desk 0120-25-0001, 03-4330-2525, 06-4799-2525, 011-242-2525, 092-261-2525
Family Club 0570-025-818, 03-5460-3999
JAL Club 03-5460-5131, 0120-747-907
Gift Card 03-5763-1900, 0120-52-1600
Feedback 0120-25-8600, 03-5460-3715, 0570-025-519

Japan Airlines Customer Support Email ID: N/A

Toll-free helpline numbers of different departments of Japan Airlines for national and international customers have shared above. Call the customer service representatives at these number for any type of inquiries related to reservation, flight, baggage, etc.

Japan Airlines Head Office Contact Details

Japan Airlines Head Office Address: Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo

Japan Airlines Head Office Contact Number: 0120-25-8600, 03-5460-3715, 0570-025-519

Japan Airlines Head Office Email ID: N/A

Japan Airlines Head Office Fax Number: N/A

For any type of complaints, feedback, support or business inquiries, contact the officials at the contact details mentioned above.

Official Website: jal.co.jp

Follow this link to reach the official website of JAL, where you can book tickets, manage bookings and can also purchase tour packages.

Social Profiles

Facebook Fan Page: facebook.com/JapanAirlinesWorldwide

Twitter Handle: twitter.com/JALFlightInfo_e

Instagram Handle: instagram.com/japanairlines_ja

LinkedIn: linkedin.com/company/japan-airlines

YouTube Channel: youtube.com/c/japanairlinesworld

Google+ Fan Page: plus.google.com/u/0/+AerLingus

Use these links to subscribe Japan Airlines on social networking websites, where you can see the latest offers and deals provided by them.

Important Links

FAQ: faq-en.jal.co.jp
Here you can get the answers to some common queries in written format.

Contact: jal.co.jp/en/information
Here you can the contact information of all the departments of Japan Airlines.

{ 1 comment… add one }
  • gina katahira November 10, 2019, 8:33 am

    i delete my itinerary ticket in my phone can you please send me again my itinerary in this email.

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